Get your fancy on and join us for our annual holiday party and CEU event!

It's time to celebrate the end of another great year of kitchen and bath design with our annual Christmas and holiday bash. Seating is limited so get your tickets today! Please register by November 3 to ensure you don't miss out!

Dress code: Formal or Party Attire

Note we cannot give refunds due to venue/catering deposits.

We hope you will join us for an evening filled with great food, great company, and a great speaker.

Cheers,
Eastern Carolinas Chapter of NKBA

CEU Presenter: Duane Becker

Duane will share his knowledge with us about how to communicate so it is clear to clients we understand their needs and can guide them to a successful project.

"Selling with empathy. Creating an emotional connection with your client."

As many as 30% of Kitchen and Bath prospects decide not to proceed with a project, why? The primary reason given for this is that they have been too overwhelmed by the many choices and decisions. To gain and also retain your client, you must understand their perspective and what they might be thinking and experiencing. I will talk about how being empathetic to your client's wants and needs will gain their trust and help you sell more.

1. Understanding your buyer's mind.
2. Designing your proper approach.
3. Addressing your client's concerns.

Approved for .1 CEUs

About Duane Becker

Duane has been in the Kitchen and Bath industry for over 18 years as a Cabinetmaker, Kitchen Designer, and a representative for a major cabinet company. Duane has presented at KBIS multiple times as part of the Voices from the Industry (VFTI) series and has written articles in industry publications. With over 20 years of experience in sales, he coaches Kitchen Designers in key ideas of design but also, selling techniques to help them present their designs and motivate their clients to purchase.